Capstan Advisors understands the importance of a comprehensive CRE assessment of the strengths and weaknesses in people, process and technology and we have the tools and professionals to provide you with the best analysis to build the best blueprint for the future.
We ascertain through interviews, document review and analysis, the key
business drivers and constraints facing your company and CRE
organization. We
understand how your company balances the goals for attraction and
retention of employees, cost containment and long term appreciation of
real estate assets. We summarize the strengths and weaknesses of
the current delivery model and create a blueprint for a future state
corporate real estate organization that could better achieve your goals. We evaluate the people, processes and technology managing facilities,
transactions, projects and portfolio administration as well as the
support functions of strategy, customer relationship management,
finance, technology and contract governance. We identify gaps
between the CRE organization’s current state and industry best
practices based on our hands-on management experience and our
consulting work with other leading corporate real estate organizations
across a variety of industries. We document how each manager in
the organization views his/her function and the overall department against
best-in-class companies to present a comprehensive view of what needs
to change.
Assessment Tools
Organization Audit: a series of questions and graphics used in one-on-one interviews to uncover CRE department strategies, performance metrics, staffing models and key processes, procedures and technologies that drive performance.
Process Maturity Model: detailed survey of CRE leaders' views of team performance in 15 categories ranging from customer relationship management to project management processes.
