Who We Are

Capstan Advisors is the premier consulting firm in the U.S. dedicated to advising corporate real estate executives of global companies on best practices in portfolio management. Since our inception in 2007, Capstan has completed over 100 major projects for corporations with owned and leased real estate portfolios in the Americas, EMEA and Asia.

Why Clients Need Help

The corporate real estate function is undergoing dynamic changes as companies try to balance traditional cost containment goals versus investments needed to enhance the employee experience. We Work is changing the way companies can manage growth…Business Intelligence tools, mobile work order apps, IoT, AI and blockchain technologies are gaining traction. Service providers are adding resources, but none can provide everything, everywhere just yet. CRE executives need help in identifying opportunities, executing strategies and managing change across geographies, business units and service partners.

What We Do

Our primary services include organizational transformation, outsourcing consulting and on-going contract governance and performance management. We assist clients across the spectrum of services they manage including facilities operations, transactions, project management, lease administration and a wide variety of other corporate services.

Our Leadership Team

EXPERIENCE
AND EXPERTISE

Our leadership team includes two partners who ran CRE groups with over 20M SF of space, two partners with over 10 years of experience with major service providers, and two partners with over 20 years consulting to CRE executives.

CREATIVITY
AND COLLABORATION

Clients count on us to know the issues and propose creative solutions based on our knowledge of best practices. And to make those solutions work by collaborating with the CRE team, Procurement, service providers and all other stakeholders.

RESPONSIVENESS
AND FLEXIBILITY

We assign two partners to each project so that we are always at the ready to respond to client requests. And we keep flexible to accommodate changes in direction that frequently arise in the course of a typical 6 to 9 month engagement.

Services

ORGANIZATION TRANSFORMATION

In organization design, process improvement and sourcing strategy engagements, Capstan’s senior professionals provide best practices and market benchmarks to build strong foundations for CRE transformation strategies.

OUTSOURCING Management

If outsourcing makes sense for the business, Capstan can help with RFP development, RFP process management and contract negotiations based on our experience, knowledge of the service provider marketplace and proprietary data base of contract terms and pricing.

TRANSITION & GOVERNANCE

Whether you are renegotiating a contract with a favored supplier or transitioning to a new team, Capstan can help structure the performance management system, establish governance procedures and train staff in how to manage the services provided under the new agreement.

Industries

Capstan has experience working with the corporate real estate and facilities management departments of clients in virtually every industry sector on transformational projects that improve decision making, reduce costs and raise the stature of the CRE organization across the enterprise.

Financial Services

Capstan managed two facility management outsourcing work streams for a global banking organization and negotiated the principal model contracts with a unique pricing mechanism…

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Manufacturing

Capstan helped this company restructure Facilities Management organizations that operated separately in five divisions into one central group that could drive functional…

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Professional Services

Capstan assisted this office leasing company based in London in outsourcing Transactions, Project Management, Lease Administration and Space Management…

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Insights

Perspectives of Capstan Advisors on corporate real estate issues and trends are available in pdf form on the Insights page.

NEWS
Capstan Partner Sherri Parman recognized as a “Top-Rated Faculty” for the 3rd time at the 2018 CoreNet Global Annual Summit