Our goal is to clearly communicate the client’s objectives, constraints and evaluation criteria, provide all the information required by bidders to construct an effective delivery model, and design a structured process and schedule that are fair to both client and bidder teams.
We help the client team assemble building data, cost information and activity volumes for each function in scope. We draft services descriptions, statements of work, service level agreements and pricing templates. We assist the legal team in completion of a draft MSA or key business terms for inclusion in the RFP package.
We streamline the number of questions included in the typical RFP because we have found that most bidders answer most questions well, and their answers do not help the client differentiate among the firms. We ask a small number of questions in which the open-ended written responses will be differentiators, and ask further questions in person during the Joint Solution Design sessions.