Capstan has experience working with the corporate real estate and facilities departments of clients in virtually every industry sector on transformational projects that improve decision making, reduce costs and raise the stature of the CRE organization across the enterprise. Read more below for case studies of Capstan engagements by industry.
PUBLIC UTILITY
For a major utility company, Capstan managed an RFP process with an expanded scope of services to replace the incumbents with a single service provider under a performance-based contract at a substantially lower cost.
HEALTH CARE DISTRIBUTION
Capstan assisted this leading distributor of health care products by managing an RFP process for the outsourcing of integrated real estate and facilities management for its 10 million square foot North American portfolio.
PHARMACEUTICAL
A global pharmaceutical company launched a Simplification Program to streamline their organization, rationalize the space footprint and reduce operating expenses.
HIGH TECHNOLOGY
The Workplace Services group of a global high-tech company retained Capstan to design and manage an RFP process to select and retain service providers in the US, Europe and Asia for transactions and project management.
FINANCIAL SERVICES
Capstan managed two facility management outsourcing work streams for a global banking organization and negotiated the principal model contracts with a unique pricing mechanism, allowing the providers to adjust the cost baseline during due diligence.
MANUFACTURING
Capstan helped this company restructure Facilities Management organizations that operated separately in five divisions into one central group that could drive functional excellence across the 30 million sf global portfolio.
PROFESSIONAL SERVICES
Capstan assisted this office leasing company based in London in outsourcing Transactions, Project Management, Lease Administration and Space Management using a “Heads of Terms” contracting approach to assure speed to market.
CONSUMER PRODUCTS
Capstan was retained to conduct an Organization Assessment and Sourcing Strategy for the real estate group of a global consumer products company whose internal team, suppliers, processes and systems were fragmented and immature.
RETAIL
Capstan was retained by a venerable US retailer to manage an RFP process for Facilities Management and Building Engineering Services during a time when sales per store were declining and the company’s financial viability was in doubt.
ENTERTAINMENT
An entertainment conglomerate had five separate corporate real estate and facilities organizations operating independently within the company. Capstan designed a new organization that allowed the company to standardize processes without sacrificing divisional autonomy.
DEFENSE AND AEROSPACE
Capstan assisted a defense contractor with a project to improve the processes and technology used for space management within their 3 million square foot portfolio.
OIL AND GAS
Capstan was retained by a major oil services firm to run two separate outsourcing initiatives, one for facilities and another for transactions, allowing the firm to achieve economies of scale…
